Privacy Policy

1. Information We Collect

1.1. Account Information

• Name and email address
• Company or organization name
• Password (stored hashed — never in plain text)
• Profile photo (optional)

1.2. Usage and Product Data

• Tasks, projects, clients, and other content you create within Karliee
• Feature usage patterns and activity logs
• Team member interactions and assignments

1.3. Billing Information

• Payment card details (processed by our payment provider — we do not store raw card numbers)
• Billing address and invoice history

1.4. Technical and Device Data

• IP address and browser type
• Device type and operating system
• Pages visited, session duration, and referral source
• Error logs and diagnostic information

2. How We Use Your Information

• To provide, operate, and improve the Karliee platform
• To process payments and manage your subscription
• To send transactional emails (account confirmation, password reset, invoices)
• To send product updates and announcements (you may opt out at any time)
• To respond to support requests and inquiries
• To monitor for security threats and prevent fraud
• To comply with applicable laws and legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it only in these circumstances:

3.1. With Service Providers

We work with trusted third-party vendors for payment processing, email delivery, analytics, and infrastructure hosting. These providers are contractually bound to use your data only on our behalf.

3.2. Within Your Organization

Workspace owners and admins can see account details, team activity, and content within their Karliee workspace as part of the product's collaborative features.

3.3. For Legal Compliance

We may disclose information to comply with applicable laws, court orders, or legal processes, or to protect the rights, property, or safety of Karliee, our users, or the public.

3.4. Business Transfers

If Karliee is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze platform usage. See our Cookie Policy for full details.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we delete or anonymize your personal data within 30 days, except where required by law to retain it longer.

6. Data Security

We use industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security reviews. See our Security page for more detail. No method of internet transmission is 100% secure — please use a strong, unique password for your account.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to restrict or object to certain processing
• The right to data portability
• The right to opt out of marketing communications at any time

To exercise any of these rights, contact us at privacy@karliee.com.

8. Children's Privacy

Karliee is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

9. Third-Party Links

Karliee may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those services and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or via an in-app notice. Continued use of Karliee after changes are posted constitutes acceptance of the revised policy.

Contact Us